How to report a problematic driver in DriverScanner.

If you are having problems with any driver in DriverScanner, we suggest that you report the driver from within DriverScanner itself so that we may look into the issue. DriverScanner will automatically update itself when it detects a newer version of the driver database.

To report a driver:

Step 1: Click on the (1) Driver scan tab -> Click on (2) Update Drivers -> Click on (3) Report to report the driver.

How to report a problematic driver in DriverScanner

Step 2: In the Report driver window, select the (4) Driver problem, (5) type in more information about the error message you're encountering and click (6) Send Report.

How to report a problematic driver in DriverScanner

Step 3: After the Driver report is submitted, please take note of the unique report ID (7) and click the OK (8)
button.

How to report a problematic driver in DriverScanner

To help us troubleshoot the issue you're encountering, please send us the unique report ID.


If your question has still not been answered then please submit your query to us and we will contact you as soon as possible.
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