At present, the WinBackup Outlook Express shortcut fully supports the backup of email and data from only one Outlook Express identity. Multiple identities are not support and can cause unexpected results if attempted. To verify if you have multiple identities check with the Outlook Express File Menu, entering the "Identities" menu and selecting "Manage Identities". At present, WinBackup does not support the restore of Outlook Express account information to a newer build version of Windows. This is due to an inconsistency in the storage of Outlook Express account information. This will be addressed in future. Failure to see the Outlook Express Address Book after restore can result from a number of reasons. If this happens you should first restore your Outlook Address Book from the Shortcuts Section of the WinBackup restore console to a location you can remember (e.g. My Documents). Then go to the File menu in Outlook Express and enter the "Import" menu. Select "Address Book" from here and navigate to the "My Documents" folder. Select your restored Outlook Express Address Book and import into the email program. Your contacts should now be visible.
