I already bought a license but my product keeps asking me to purchase.
If you are being asked to purchase a product that you have already bought, chances are your program is yet to be activated. Open your installed program and click on the "Register Now" button in the main program window. Copy and paste the serial number to be found in the order confirmation email.
If you cannot find the email, you can retrieve your serial number from the My orders page.
You will be asked to enter the same email address that you used during the order process. An email with a link to your personalized orders page, detailing your serial number, will be sent to your email address.
To eliminate the possibility of mistaking letters for numbers, we recommend you copy and paste the serial key rather than transcribe it.
If your question has still not been answered then please submit your query to us and we will contact you as soon as possible.
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