I keep being asked to purchase a product I already bought. Why?
Generally this means that your product still needs to be activated. To activate, you will need to input a serial number that was emailed to you upon purchase.
To activate your product
- Open your software-product.
- Click on the Register Now button. A pop-up will prompt you to enter your serial number.
- From the order confirmation email, find your serial number.
- Copy the serial number. To do this you can follow the following instructions:
- Highlight the full serial number.
- Right-click and select copy.
- Paste the serial number by clicking on the link titled 'Click here to paste the serial number into the above box.'
- Click on Activate now.
Click the links below to view the activation procedures:
Cannot find your serial number? Request it with your order details.
If your question has not been answered, please contact us with your query.