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Uniblue's refund policy

Requesting a Refund:

  • In order to request a refund, click on: to contact our Customer Support team. Refunds must be requested within 30 days from purchase and requests should include the following information:
  • name and surname;
  • order number; and
  • e-mail address used in the purchase process.

Other Terms:

  • Only purchases made from the Uniblue store, including subscription renewals, may be refunded under this refund policy.
  • We will only refund the amount actually paid for the product (including any applicable taxes, but excluding any international bank charges that might apply).

Time Frame:

  • Refunds are generally received within 5-7 business days but may vary depending on your mode of payment and/or bank processing times. If you experience a considerable delay in receiving payment of the refund amount, please do not hesitate to contact us.

Technical Information:

  • Once the refund of a purchased product has been processed, the purchased product's full functionality will be disabled. Non-renewed subscriptions will no longer entitle you to the subscription benefits connected with the product.
  • Should you want to uninstall the software, you may do so by following the instructions on this link: .